Auction! Event

Pre-Check-in for a Smooth Check-in

When preparing for your event, nothing gu

arantees a smooth check-in better then getting as much information on your guests before the event as possible. The Pre-Check-in System is designed to help get your attendees to save a payment on file before they arrive at the event. Here are the steps you will need to complete for Pre-Check-in to do its best for your event.

Contact Table Purchasers and Sponsors

If you have sold tables for your event, you can start to gather information about your attendees by reaching out to those who have purchased tables. Your sponsors and table purchases typically know the names and email addresses or phone numbers of those they have invited to attend your event. We recommend having a volunteer or a member of your team reach out to them to gather and update this information. If they purchased their table or sponsorship online through Auction Frogs, they can update their guest's information there as well. It may seem like a lot of extra work, but a simple email to a few people can make a big difference.

Setting Up Pre-Check-in With A Member of Our Team

Step 1:Provide or Add content for your Pre-Check-in Initial and Complete Messages. The initial message has pre-populated instructions on how to complete Pre-Checkin, but you can customize the page content if you wish. The complete message is the last thing your attendees will see after they complete the process. This is a good page to put extra parking details or other information you want your guests to now.

Step 2:Determine the timing of your email with your Client Support Specialist. When would you like attendees to receive notifications about Pre-Checkin. We recommend the following schedule. Your attendees should receive and email from your organization letting them know to watch out for an email or text message from Auction Frogs about Pre-Check-in a week or so before your event. That way they keep an eye out for it. Our staff will push the notification for you on the date you specify, but we recommend that initial message be pushed 3 days or so before the event. Then we can send out a message a day before your event to only those who have not already completed Pre-Check-in. The last effort should go out a few hours before your event begins. Here is a sample of what the email notification looks like. Those that have cell phone numbers on file will also receive a text message with similar information.

Step 3:Watch the Attendee Status Widget on your Auction Stats Page to see how many of your attendees have completed the Pre-Check-in process.

The video below shows how your attendees will complete Pre-Checkin.

The Pre-Checkin Process