Support
| Auction Systems provides a comprehensive user
guide with its software, and also includes a PDF edition with
software downloads and installations.
A full year of technical support for the
licensed organization team is included with purchase of
Auction! Responsive, one-to-one support is
provided via email, telephone, and fax. Event day/evening
urgent support is provided via
pager. Click
Contact Support for more
details. |
 |
After the included year of support, you are
welcome to update your purchased edition at no charge, and
continue using the product.
Renew support as needed for
future events and new team members.
Before you contact us...
- Please open the Sample Project installed
with your software, and attempt the same task. It
won't harm your event's data, and you can experiment freely.
- Please check that you are running the
current release of software. We continue to improve
the product, and the problem may have been addressed.
On Demand Web Training
Watch a training class at your convenience,
wherever you have access to the internet. We've
incorporated program tips and event advice in short,
to-the-point lessons. Click
On
Demand Web Training to try it out!
What if I really need advice more than
support?
We have a tradition of assisting our clients
with many aspects of their event, well beyond "just using the
software." We're now putting event advice into our Live
Spaces home. Read
Gala Auction Tips, Tricks and Musings or subscribe:
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