Resources & Support for your Success
Auction Systems provides responsive personal support for you and your team. We don't outsource support to another company or another geography; you always have access to the people who develop, sell and maintain our products.
A full year of support is provided with purchase including email & phone support during business days, evenings and on weekends, plus web tutorials and event day/evening pager response. Support covers all team members associated with the licensed organization.
| Event Day Pager Support |
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Immediate event day/evening urgent support is provided via pager, for your peace of mind. |
| Contact Us |
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Timeframe-specific ways to reach us: Event Day pager support, email, phone, fax & mail. |
| On Demand Web Training |
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Watch a training class at your convenience, wherever you have access to the internet. We've incorporated program tips and event advice in short, to-the-point lessons. |
| Guided Tour |
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Learn how to use Auction! in our Live Demo. |
| Current Release |
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Verify you're running the current release of your purchased edition; updates are free. |
| Renew Support |
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New team members? No problem. Renew for future events and get new volunteers up to speed. |
| Product Updates |
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Your desktop edition license is permanent. Update your purchased edition at no charge. |
| User Guide |
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Printed and coil-bound for convenience, plus an electronic PDF edition with all software downloads and installations. |
| Auction! Message Board |
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Talk to other users. Register free to participate with other Auction! clients. Get event advice and theme ideas; see event photos & document images. |
| FAQs |
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Find answers to common questions. |
| "Thank you very much for your help. I was amazed at the quick response. You are a credit to Auction Systems. I am still waiting for a tech support person to call me from another software company program that we have from last July." |
| --Ken Massachusetts Boys & Girls Club |