Tickets & Reservations Improvements

That was then...

When V3 was first released, Auction! permitted only one ticket type purchase for a guest.  If a guest wanted to purchase one regular ticket, and had a complementary ticket as well, you created a group ticket type, such as a "Teacher Two for One" group.  This wasn't difficult, but each unique combination of ticket purchases required its own group ticket type.  For events with adult, child, complementary and multiple sponsorship levels, it could be a bit tedious. 

In addition, if you corrected a purchase by voiding it and repurchasing, the voided records showed on invoices.  These constraints were necessary because the vast majority of our clients have multi-user or network edition, and needed to retain ticket integrity when merging.

We heard our customers loud & clear!

Auction! now facilitates purchases of multiple ticket types by an individual guest.  You can go back and revise ticket purchases as needed.  We do some interesting things behind the scenes to make this work when merging datasets, but the important point is that you now have the flexibility you need!

This is now...

• Invoices now HIDE voided records by default.  If you want voided records to be visible, select Documents, Bidder Invoices, Invoice Format, and check the box Include Voids on Documents.
   
• When you purchase more than one ticket type, Auction! automatically voids any prior purchase, and automatically create a combined ticket type that matches your selection.  You can see these on the View, Transactions grid.  This assures that Auction! can continue to maintain ticket integrity during merges. 
   
• When ticket purchases are displayed in reports & invoices, Auction! will show the individual ticket purchases separately, so it's clear and easy to understand.