Resources & Support for your Success
Auction Systems provides responsive personal support for you and your team. We don't outsource support to another company or another geography; you always have access to the people who develop, sell and maintain our products.
A full year of support is provided with purchase including email & phone support during business days, evenings and on weekends, plus web tutorials and event day/evening pager response. Support covers all team members associated with the licensed organization.
Immediate event day/evening urgent support is provided via pager.
Timeframe-specific ways to reach us: Event Day pager support, email, phone, fax & mail.
Training tutorials to watch at your convenience. Program tips and event advice in short, to-the-point lessons.
Learn how to use Auction! in our Live Demo.
View an event timeline with screenshots of Auction!
Find answers to common questions.
New team members? Renew for future events and get new volunteers up to speed.
Your desktop edition license is permanent. Update your purchased edition for free!
Verify you're running the current release of your purchased edition; updates are free.
The User Guide in PDf form is includes with all software downloads and installations. A coil bound, printed edition can be purchased.
Talk to other users. Register free to participate with other Auction! clients. Share event advice & theme ideas.
| "Thank you very much for your help. I was amazed at the quick response. You are a credit to Auction Systems. I am still waiting for a tech support person to call me from another software company program that we have from last July." |
| --Ken Massachusetts Boys & Girls Club |